Ben Simon
·Here to bring Otelier customers together to learn and connect.

Catch missing reports and signature bottlenecks early

Nobody wants to discover at month-end that reports haven't been submitted or signature packs are still outstanding.

Try this: Open the Compliance dashboard and filter by your hotels and the period you want to review. Check for missing reports and outstanding signatures. For signature packs that have already been sent but remain unsigned, use the Sign and Resend option to send another notification.

Pro tip: If a signature pack hasn't been sent, check whether all required reports have been received. Missing reports can prevent a signature pack from being generated. To help identify the cause and determine next steps, open the Resource Center from the Compliance dashboard, select Guides, and access the troubleshooting guide.